Find Out How An AI-Powered ChatBot
Can Help Your Business
Running your own business can be quite taxing, especially when you are the sole operator for your business. Not big enough to hire, but not a small operation as you are running thousands of transactions every month.
Are you too occupied with answering calls “day in” and “day out” for customer service related questions that require you to sit down in front of your computer?
Just imagine all that time could have been better spent on networking and producing better business opportunities.
Time is more valuable than money. You can get more money, but you cannot get more time.
It doesn’t matter if you are not the one picking up the calls, ask anyone that they will tell you customer service is the one that makes or breaks a business and brand, no matter how much you have put in it will be gone in an instant with just 1 bad call (or nowadays, a bad complaint published on Facebook).
Don’t be caught between a rock and a hard place!
FACT: According to consumers, customer service agents failed to answer their questions 50% of the time.
Now do you see why Customer Service can be so frustrating?
Build a Customer Service Bot Personalized For Your Business
We build websites and mobile applications (both for our own companies and for clients) and our methodology is customer & user centric in areas of UI/UX, system maintainability and cost efficiency.
How do we achieve all that? Our solutions are born in the cloud, specifically on the Microsoft Azure Platform.
Due to the recent advancements in Microsoft Azure specifically on Cloud Computing & Machine Learning, we felt it is time to revolutionize the way Customer Service is handled.
Having experienced many variations of customer service over the years (phone-based IVR, website manned chatbots, email ticketing, outsourced customer call centers), we know too well what works and what doesn’t.
Enough with making customers waiting to be served, let’s start making customer service efficient and less frustrating for the customer, customer service agent and the business.
Our Consultation Service Includes
How to create a customer service bot that works for your customers and business operations.
Types of bots you can create for your business, website and messenger channels.
Define customer requests that your bot can handle with minimal intervention.
Basic bot analytics to measure customer engagement with your bot and servicing efficiency.
We are not here to get robots to take over your Customer Service Agent’s jobs.
We are not here to have a robot to replace all human interaction with your customer.
We just want to make it a pleasant experience for customers to enjoy engaging your business, be it services, products or business portfolio.